For organisations to learn, people need to tell the truth, and to discuss the “undiscussable.” If they think one thing and say another, how can the collective entity ever understand what’s really going on?
In other words, people need to be “real,” or “congruent” in another language.
Being real and honest can seem dangerous at first, but the reassuring thing is…
The more real you are, the safer it feels to choose to be real, and the more dangerous to be anything else.