It’s a funny thing…
Socially, it seems to be expected that we behave as if everyone knows what they need to know; that they are not learning anything further; that they are complete.
We’re learning all the time: How to deal with new situations, new challenges, and new resources.
So where on their journey of learning is the person you’re dealing with?
Worth setting your expectations, picking your words, and choosing your actions accordingly, rather than by reference to where you’re at.
…at least if you hope for progress, that is.