We come up with all sorts of elaborate ways to engage with our world, but really whatever you are working on, however big or small, it almost always comes down to this…
…relating effectively to the person in front of you.
Even a group situation is a set of one-to-one relationships.
Person-to-person is really where the leverage is.
And the return on investment of learning effort, for that matter.
You’ve probably done the rest after all.
As Seth Godin so aptly put it recently…
“Organizations that do nothing but measure the numbers rarely create breakthroughs. Merely better numbers.”
This, of course, is why relationship skills are so worth working on, in my opinion, and why some key insights can make immediate and dramatic differences.
How much of your outcome is determined by your ability to relate to the person in front of you, do you think?