With sufficient power and authority, we can make something different happen. We can get an organisation to produce different results. We can make people comply. But that isn’t really …
What if we don’t like the implications?
We may dismiss certain kinds of learning... Now it could be that the learning is plain wrong. Or... It could be that we don’t like the implications. One way, we’re right; the other, we’re making a …
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The pull of the tribe
Have you noticed... Spend any time at all around a group of people, especially a large group of people or a big organisation, with at least some cohesion, genuine purpose, and shared values—in other …
Total control—total paralysis?
We're addicted to control—control of our businesses, our public services, and our non-profits and charities. It seems so logical: The tighter we can nail down what happens in our organisations, the …
Evidence – Finding your own
We generally want evidence that something works, and our first thought is it's to be found "out there." What have other people done? There are sound enough reasons for looking at things this way, and …
They think it’s someone else
We like the idea of blanket coverage - everyone treated the same. A programme for all employees seems like a great idea. That way no-one is singled out. The trouble is... In the area of people …