We like the idea of blanket coverage – everyone treated the same. A programme for all employees seems like a great idea. That way no-one is singled out.
The trouble is…
In the area of people skills, really everyone needs input specific to them, including ourselves, of course. We’re all in a different place. And so the “sheep-dip” approach may well not achieve the hoped-for effect.
The ones that you especially wanted to “get it,” instead of realising they are meant to connect with the learning…
They think it’s someone else.
In this field…
We need to know the tailored message is specifically for us.
So you need to provide one-to-one input, one way or another. There’s really no getting away from it.
Otherwise, it’s easy to dodge the message.
You can say it’s to help them be even more effective in their role. And that’s true.