…let them speak.
It’s quite simple really.
The days of talking at an audience and expecting them to take much of it on board are gone. Expectations have changed: People want a conversation. They want to be heard as well as to hear.
Sometimes we fear initiating a two-way conversation because we might not like what’s said.
The thing is…
The thoughts are there anyway. If we know what they are we are, we’re better off.
We can state up front we may not be able to act on all of what’s said.
People want to be heard. Then they might accept an alternative view. If they’re made to be silent, they probably won’t.
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