It's a funny thing... Sometimes we need to aim for less, to get more. In leadership and management, it's tempting to demand a great deal from another person in the hope of getting some of it. …
How do you react to the phrase “I’m disappointed with how I behaved” or similar?
Last couple of years, it seems to have become common for a person or an organisation which has messed up or done something stupid to try and construct what should be an apology with a sentence that …
Will your contacts support your progression?
If we're not to stand still, or worse, go backwards, we obviously need to keep developing: We need to progress. That means change. Now, will our existing contacts welcome that change? Some will, …
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Are too many bosses “control freaks?”
Sir Brian Souter, highly successful co-founder of the Stagecoach bus group and always an entertaining speaker, made the front page of the Scottish broadsheet newspaper “The Herald” on Saturday with …
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Being the boss isn’t the same as leading
Just because you can tell someone what to do doesn’t mean you should, or that it’s the best option. In most situations, probably, you’ll be right—the one in the know, the one with the insight to see …
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Most of us need a kick up the…
No, not that. Most of us need a kick up the assumptions—our assumptions about what's possible, about how things might happen, and especially about other people and our relationships with them. We …