How much knowledge do you need to have before it feels OK to say you don’t know? Seems like a paradox, doesn’t it? If we know quite a bit about something, we probably have a good idea just how much …
Does change come before leadership?
In the dictionary it does, of course. And perhaps in real life too. Certainly the two things are closely tied up with each other. Is the need for leadership prompted by external change, or should …
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How do you tell if you’re making a difference?
Quite possibly, you can’t. If you’re in a situation where you have a high degree of authority, you might well be able to associate cause and effect. On the other hand... If you know you’re one of …
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When making the case for something different, don’t forget…
... that we probably need to keep some of the existing order too. In our conviction that something different is needed, it's easy to fall into the trap of advocating wholesale adoption of the new, …
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Sticking to the budget, or doing what you need to do?
Which is more important? That's a serious question. Maybe it is more important to be in control of your business; for everything to be predictable. It could be. On the other hand, it might be more …
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The Swiss cheese model of success
The Swiss cheese model is central to thinking about systemic failure. The idea is that each potential factor, which, when combined, could create a condition in which an accident could occur, is like a …