W. Edwards Deming said "Help must come from outside because a system is not capable of understanding itself." In other words, it can be hard to see the wood for the trees. This is true whether we're …
Personality traits: self-reinforcing?
If we decide, for whatever reason, to be interested in detail rather than the big picture, for example, or possibilities rather than procedures, and we find that that (unconscious) choice works for …
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Standing for balance
Do “they” want to know what you stand for? Do they want you to be on one side or the other? Much easier for them to deal with you that way; clearer too, I suppose. But wrong, if you actually stand …
Not change but coercion
With sufficient power and authority, we can make something different happen. We can get an organisation to produce different results. We can make people comply. But that isn’t really …
What if we don’t like the implications?
We may dismiss certain kinds of learning... Now it could be that the learning is plain wrong. Or... It could be that we don’t like the implications. One way, we’re right; the other, we’re making a …
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The pull of the tribe
Have you noticed... Spend any time at all around a group of people, especially a large group of people or a big organisation, with at least some cohesion, genuine purpose, and shared values—in other …