Last couple of years, it seems to have become common for a person or an organisation which has messed up or done something stupid to try and construct what should be an apology with a sentence that …
It’s the orderliness of you (or your business) that matters…
...not necessarily the orderliness of your systems. Order around us is generally helpful and a good thing—of course it is, but at the end of the day... What really counts is our own internal …
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Discerning patterns, seeing what’s going on
Have you ever noticed...? If you can just faintly hear some music being played in a noisy place... If you know the piece of music, you can make it out, whereas if you don’t, you can’t. It’s just part …
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What’s the difference between a building and a “space?”
A building is a building is a building, right? Or is it? What makes the difference between a physical, inert, very tangible building and a much more intangible, somehow vibrant and stimulating …
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The vital importance of feedback
Most of us struggle with it, at least at times—taking feedback that may be painful to receive. We might be rather better at giving it than receiving it. The thing is though... It’s such an important …
If you’re really stuck…
Start really, really small. Sometimes, it's difficult to get moving. For whatever reason, we've become stationary. Perhaps we've been away and everything has ground to a halt in the interim. The …