David Fraser
"Effects immediate and dramatic change in personal and organisational performance"
Wimbledon... Andy Murray is expected to speak on live TV to millions of people having just lost to Roger Federer in the final, and struggles to compose himself as you can see here if you missed it at …
Continue Reading about Did Andy Murray struggle with tears because he lost or because we cared? →
He says that type of equipment “doesn’t cut it.” So we ask “what’s wrong with that type of equipment?” The open question prompts him to expand on the problems. (Notice we didn’t ask why. More on that …
Continue Reading about The power of exploring what they like →
If we show vulnerability, we will attract other people and they will respond to our leadership, or so it is often said. I think it’s better to use another word: Openness. Being open is the …
Continue Reading about Vulnerability or openness? And why it matters →
(Please see below for an invitation to a new LinkedIn Discussion group - Change for Leaders.) It’s lunchtime. We’re in a city hotel. A single receptionist is checking in guests. No sign of a …
Continue Reading about A customer service question – What would you do? Plus an invitation →
The host pokes a little fun at the participants. It’s part of an elaborate pattern, you might even say a ritual, in some ways intended to lighten the mood. Trouble is, those at the receiving end feel …
The speaker presents a prescription based on a profound understanding of human beings. That’s the way it seems to me anyway. Some listeners find what’s said challenging, and reject the messages, …
Continue Reading about How conscious are you of your cultural imprint? →
