How is it that it makes such a difference if we make sure people feel included? I understand the explanation to be a deep-seated part of our nature—the need to belong to a group to survive—literally. …
What’s the difference between espoused theories and theories in use?
The short answer is ego. Organisations, teams, and individuals (including ourselves) have a habit of claiming to operate according to a set of theories that apply to our work. With the best of …
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When you’ve got going, should you keep going?
One thing writing teaches you is, when you get going, keep going. When you've overcome your own inertia, keep that boulder moving. Lots of other things are like that too. But what about planning and …
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We don’t challenge what we say ourselves
We don't challenge what we say ourselves. (Not unless we're like Gollum in The Lord of the Rings anyway.) OK, we might be conflicted about some subject of concern to us, and have some inner tension …
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The danger of creeping mediocrity
In owning and operating something complex, like a house, for instance, it's easy to let small flaws grow into big ones. If we don't deal with minor issues in a relentless way, eventually the whole …
The talent that comes from clarity
Sometimes it seems that other people have special talents—talents we can't match. There may be some truth in that in some cases. More often... The difference is just that they've developed …