People on the outside of an organization have the freedom and perspective to see and articulate what’s going on in the inside. They’re not part of the system; they’re not constrained by the …
Do you give them time to think?
Do you even give yourself time to think? Culturally, in the West at least, we behave as if we're expected to move into action quickly, and usually we are. But what if the action we take isn't the …
What could an engineer possibly bring to relationship skills?
In three words—system and structure—though that’s perhaps not for everyone. My apparent shift from engineering to relationships seems to fascinate. The typical introduction goes like this: “He is an …
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