Or do you always give an answer even if you’re not sure? One of the greatest gifts a leader can give their team (and themselves) is to show that it’s OK to say you don’t know, or at least it’s much …
Brinksmanship: A relationship skill?
We rather admire the ability of the tough negotiator; the one who secures a favorable outcome at the last minute when the other side blinks first. Perhaps that's a component of a versatile skill set; …
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What we need to learn next might be “counter-intuitive”
In fact, it probably is. We tend to dismiss new input which doesn't fit with our view of things, simply because it doesn't feel right. Our unconscious tells us something is "off". "Intuitively" we …
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What if they were doing their best?
What would your response be then? We often feel other people have let us down in some way, or maybe they've let others down, or even themselves. We feel they could have done better. Maybe they …
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