Most of us struggle with it, at least at times—taking feedback that may be painful to receive. We might be rather better at giving it than receiving it. The thing is though... It’s such an important …
If there’s an obstacle…
...we probably need to overcome it before anything else will work. It’s striking how often we try changing all manner of things to get the result we want, apart from the one underlying issue that’s …
If you want people to listen…
...let them speak. It’s quite simple really. The days of talking at an audience and expecting them to take much of it on board are gone. Expectations have changed: People want a conversation. They …
Just when I thought it couldn’t get any worse…
...it did. (And a note on the kindness of strangers.) Last weekend turned into a nightmare for reasons of ill health in the family and other unexpected developments. Part of dealing with that …
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Drop everything?
We need to get people’s attention from time to time... We may well need them to accommodate what we need done, or what they need to do to give effect to what we’re offering them. If we expect them …
If you’re really stuck…
Start really, really small. Sometimes, it's difficult to get moving. For whatever reason, we've become stationary. Perhaps we've been away and everything has ground to a halt in the interim. The …