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Julie frowns. She just can’t seem to get her old friend to take her work seriously. Susan seems more interested in talking about her holiday: “We don’t need marketing people at the moment. We could do …

Continue Reading about Who do we know better – old acquaintances or new contacts? →

Blame - common currency of the media. Some organizations are rather familiar with the process too, without usually using the word itself. The thing is... As an observer, with whom do you usually …

Continue Reading about It’s OK to blame the distant or the inanimate when things go wrong. Or is it? →

We don’t have to be talking about relationships for long before the subject of ego comes up. We blame other people. We rebel when we’re treated as “just a number.” We reject feedback and learning …

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The attendees gather - pleasantries here, a joke there, a side issue being dealt with over in the corner; teas and coffees organized. The person chairing opens proceedings and the participants settle …

Continue Reading about How just about everything can be seen as a process of learning →

“Politics is too important to be left to politicians.” NLP hadn’t been invented when that was said, so the quip had to be about the business of government instead. Actually, it’s misleading to say …

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Coverage of Vince Cable on BBC News saying that the UK government hasn't yet managed (or really chosen) to communicate to the British people that their old assumptions about economic leadership in the …

Continue Reading about Why the economics of our lives have changed forever, and what to do about it →