Are your perceptions of relative cost up to date? I’m struck by how often people comment on the cost of phoning transatlantic. “That’ll be really expensive they say.” Actually, landline-to-landline, …
We’re all the same; we’re all very different
During a workshop recently, I asked for observations on the learning exercise we’d just done. Two people spoke up almost in unison, except that what they said was very different... “It’s amazing how …
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The trouble with profiling
Well, one of the troubles with profiling... In forming teams, it's a good idea to bring together complementary skills and personality types. Diversity brings performance, though it may not be …
Are we too busy justifying ourselves to let knowledge in?
It's a curious thing... When we have someone with knowledge or authority in front of us, do we get them talking in order to learn as much as we can from their expertise? Or do we take more of the …
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Are you looking in the right place?
It’s a conditioned reaction... Anything nebulous, intangible and “irrational” we want to fit into familiar tangible, rational and logical processes, usually in the form of paperwork or information on …
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Someone has the answer: The question is do you want it?
Or would you rather keep searching yourself? It’s tempting to say “Of course we want the answer if someone else has it”? But do we really? Sometimes the loss of face, the embarrassment, or the hurt …
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