We need to get people’s attention from time to time... We may well need them to accommodate what we need done, or what they need to do to give effect to what we’re offering them. If we expect them …
Why relationship skills?
Sometimes it's worth reminding ourselves of our reasons for doing something. Specifically... Why focus on relationship skills, whether in a professional or a personal context? After all, talking …
In making plans for work…
...it is sometimes necessary to take into account the actions of other people. It was a week of Winston Churchill quotes last week, though not, in fact, this one: "In making plans for war, it is …
When someone isn’t taking in what you’re saying, what do you do?
Picture this... The tone of voice changes: The “uh-uh”s and “yes”s are still there, but they have a hollow sound to them. The nods of the head are automatic. The gaze is no longer intent. He’s …
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What do you do with someone who talks about themselves all the time?
Do you have this problem? You find that certain people just talk about themselves all the time. You’re happy to listen and attend to them a lot, even much more than half the time when you're …
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