Like it or not, we find it hard to engage with dry, factual, objective communication. We need the information, of course, but nevertheless we find a “thesis” hard to access and to …
If in doubt, communicate
Sometimes we wonder whether we should say something or not, probably because it's sensitive in some way. I've always reckoned that if we're unsure whether to take a particular action or not, we …
We don’t challenge what we say ourselves
We don't challenge what we say ourselves. (Not unless we're like Gollum in The Lord of the Rings anyway.) OK, we might be conflicted about some subject of concern to us, and have some inner tension …
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The head or the heart, where do you start?
Progress on anything challenging typically needs a balance of head and heart perspectives; some emotional intelligence alongside the logic and rationale of the numbers and the processes. Neither on …
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Sometimes words get in the way
We're in almost complete silence. The background noise level is very low. We hear a little noise from outside, but not much. The winter sun streams in from the large windows. Everyone is aware of …
Relief from information overload
The email Inbox just gets bigger. The paper in-tray still stacks up dauntingly too. And that’s not to mention all the other channels: LinkedIn, Twitter, Facebook, Skype text chat, SMS messages on …