In our enthusiasm for an insight or an aspect of a situation that makes a critical difference, we're inclined to think that's the one thing that matters in the end. Of course, it isn't. We say "It's …
Constrained or radical?
If you're on the inside, it can be hard to stimulate change in the wider system because although you have some explicit authority, you're constrained by your stakeholders' expectations. We can't …
Completely holistic?
Can we ever be completely holistic? Or can we only hope to be more holistic than we were yesterday? Is that even a good idea? It’s generally a worthy goal, striving to ensure our actions are matched …
Do you need the big roll-out?
It’s striking how some organizations think first of the scale required to roll something new out to the workforce at large—a daunting and expensive undertaking. And yet often the same effect can be …
The trouble with profiling
Well, one of the troubles with profiling... In forming teams, it's a good idea to bring together complementary skills and personality types. Diversity brings performance, though it may not be …
Do you speak the language of resistance?
“Culture change program” “Public sector reform” “Get well program” We hear these phrases all the time. We might even use them ourselves. But there’s a problem... Using language like this, the …
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